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Frequently Asked Questions
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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Animal Control
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If you live in Claremore’s city limits, call Animal Control at (918) 341-1260. You can also email the street address and description of the problem and an Animal Control officer will respond. If you live outside Claremore city limits, call the Rogers County Sheriff’s Office at (918) 341-3535. |
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Claremore Animal Control is a division of the Claremore Police Department and services only the city limits of Claremore. Claremore Animal Control does not provide service to county residents. If you live outside Claremore city limits, call the Rogers County Sheriff’s Office at (918) 341-3535. |
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Contact your family doctor or go to the appropriate medical facility for treatment. Call Claremore Animal Control at (918) 341-1260 or the Police Department at (918) 341-1212. If the animal is wild, Animal Control officers will set a trap. If the animal is domesticated, Animal Control officers will check with the owner to determine if the animal is current on its rabies vaccination. If the animal is not current on its rabies vaccination, it will be transported to a licensed vet for a ten-day observation. If the animal has to be killed, the head will need to be sent off for rabies testing. |
Cemetery
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Lots must be purchased in person at the cemetery office, located at 310 S. Nome. For more information, call (918) 341-7530. |
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All burials, except cremations must go through a funeral home. You must purchase a space if one is not already owned, pay the opening and closing fee and sign for permission to open and close. All funerals and burials require 24-hour notice to the cemetery office. For Saturdays, the office must be notified by Thursday at noon. For more information, call (918) 341-7530. |
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The rates vary depending on the day of the week for the burial and whether or not there will be a graveside service. For more information, please view our price list or call (918) 341-7530.
Prices |
City Clerk
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Pet licenses are required by City Ordinance and are available for purchase at the City Clerk’s Office, located at 104 S. Muskogee. The cost depends on whether or not your pet is spayed or neutered. If the animal is spayed or neutered, the cost of the license is $5 and is good for the life of the pet. If the animal is not spayed or neutered, the cost of the license is $20 and is good for the life of the pet. You must provide proof of current vaccination at the time the license is purchased. |
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Yes, City of Claremore maps are available at the City Clerk’s Office, located at 104 S. Muskogee, at no cost. |
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No, this a service provided by Rogers County. You must get a marriage license at the County Court Clerk’s Office, located at 219 S Missouri, Claremore. For more information, call (918) 341-5711. |
Code Enforcement
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Every citizen has responsibilities to the community in which they live. Proper maintenance of each property ensures the health, safety and welfare of the community as a whole. The City of Claremore has a property maintenance code as well as ordinances by which citizens are required to abide. These codes and ordinances apply to all private property within the city limits. |
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No sign is allowed to be in the city right-of-way (usually the area between the line of utility poles and the street). No sign is allowed to be affixed to a street sign, traffic signal pole or utility pole. All off-site signs are prohibited. Garage/yard sale signs can only be placed in the yard of the sale location. Real state signs can only be in the yard of the property that is for sale. Permits for business signs can be obtained through the office of Planning and Zoning. |
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Tall grass is in violation of City Ordinance once it grows to 12 inches tall over 20% or more of a yard. For more information, view the Weed Abatement Page. |
Court Clerk
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Municipal Court is held every Tuesday at 1:30 pm at City Hall, located at 104 S. Muskogee. If you do not appear for Court on your scheduled date, and your fine is unpaid, a warrant will be issued for your arrest. |
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Claremore’s Driver License Exam Site is located at 2060 S. Hwy. 66 in the Market Shopping Center. It is open Monday through Friday from 8:00 am - noon and 1:00 pm - 4:45 pm. For more information, call (918) 342-2490. |
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You must bring the proof of insurance to the Office of the City Clerk, located at 104 S. Muskogee. The proof of insurance must list the exact car and the exact time frame of the ticket. This must be done before noon on the day of your scheduled Court appearance. |
Finance & Purchasing
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Bid opening results are available through the Central Purchasing Agent in the Finance Department at (918) 341-3622. |
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The total sales tax rate charged within the city limits of Claremore is 9%. Of this, 4.5% goes to the State of Oklahoma, 1.5% goes to Rogers County and the remaining 3% is allocated to the City of Claremore. |
Fire
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In some instances it is legal to burn inside city limits, as long as it is not in a residential area. You must apply for a burn permit in person at the Fire Administration Office located at 121 N. Weenonah Ave. between the hours of 8:00 am and 4:00 pm Monday through Friday. The Fire Marshal must approve your permit before you can burn. The Fire Administration Office is closed on holidays. |
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Reports can be purchased for $15 at the Fire Administration Office located at 121 N. Weenonah Ave. from 8:00 am - 4:00 pm Monday through Friday. Requests for run reports should be made in advance by calling (918) 341-1477. |
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Yes, you can view available classes online using the link below. Once you determine what class you would like to take, call the Fire Administration Office at (918) 341-1477 for scheduling and costs.
Classes Available |
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All public education requests can be directed to the Public Education Coordinator by calling (918) 341-1477 from 8:00 am - 4:00 pm Monday through Friday. We request that these be scheduled at least two weeks before your event. |
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Fireworks permits are available for purchase at the Court Clerk's Office at City Hall, 104 S. Muskogee. Each permit costs $25 and allows for the dischage of Class C fireworks at the location on the permit between the hours of 12:00 pm and 11:00 am on July 3, 4 and 5. More... |
Human Resources
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Thank you for your interest in public service. An application is required for each open position. Unsolicited or partially completed applications or resumes for positions not currently open may not be considered. Department Heads will review applications and interview those applicants he/she determines will best meet the needs of the City, their department and the essential job functions of the position. Should your application be selected you will be contacted by Human Resources to arrange an interview. Applications must be completed online.
Online Application |
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The city provides competitive benefit packages for the employee and family. For more information, please see the benefits page.
Benefits |
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The City of Claremore accepts applications throughout the year for both police and fire. Applications are kept on file to develop a test group. When an opening occurs and the department is prepared to test, those who have applications on file will receive an invitation to test. Applications are unique to the test group and another application will need to be submitted for future test groups. Applications must be completed online.
Online Application |
Library
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You must apply for a card in person. Library card applications are available at the circulation desk. You will need to furnish current identification and proof of current address (such as Oklahoma driver’s license, printed check, voter registration card, or current utility bill). Any minor child wanting to apply for a library card must have a parent or legal guardian with them. |
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Yes, you can search the catalog to see the full collection. You may search by title, author or subject. Catalog |
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Yes, if you know your library card number you can login to check your account status, renew your items or place items on hold. Login to the Library |
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Yes, we have interlibrary loan services. You may request up to two items at a time. There is a $1 per item request fee. Only print items may be requested. Movies and audio are not available through interlibrary loan. |
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Yes, Internet access is available fr public use at the Will Rogers Library. Computers are available on a first come, first serve basis. Time is limited to one hour due to demand. Printing is available for .10 per page. |
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The Will Rogers Library welcomes donations. Donations may be brought to the Library circulation desk during hours of operation. Please do not place donations in the book drop or leave donated materials outside when the library is closed. Donors may request a receipt for tax purposes. |
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Yes, the Library has a Summer Reading Program for children ages 6-10, and for Young Adults ages 11-17. Participants must have a library card. You may sign up at the Circulation Desk any time after June 1, 2009. For more information, visit the Summer Reading Program webpage. |
LMCI
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Any limbs near or touching electric lines are a concern the city needs to know about. Contact the utility office at (918) 341-0456. |
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The City’s electric system, or grid, is vast and maintenance operations are continuously ongoing. The City has a maintenance contract with a line clearance company to clear the City’s electric lines. Urban lines (those within the city limits) are currently on a three-year cycle to be trimmed and the rural lines (outside the city limits) are on a five-year trim cycle. All reported concerns are entered into a computer and assessed by city staff. You can check the status of a reported concern by calling the utility office at (918) 341-0456. |
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In many cases, yes. If the concern is a violation of City Codes or Ordinances, the issue will be addressed by the City’s Code Enforcement Office. Call (918) 341-8842 to report any code enforcement issues. |
Parks And Recreation
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The Community center is open between the hours of 9:00 am - 9:00 pm. Between the hours of 3:00 pm - 6:00 pm, we are closed to the public for our after-school programs. |
Planning and Zoning
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Some people who have Claremore addresses do not live in the Corporate City Limits. If you are unsure if you are a City of Claremore or Rogers County resident this may help you determine which is accurate. If you live south of Lowery Road and North of Flint/King Road you are probably inside the city limits. If your zip code is 74019, your street address has five digits or you live on a street numbered above 450, you are a Rogers County resident. Rogers County residents should direct their questions to the Rogers County Planning Office at (918) 341-0486. |
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This department handles matters within the corporate limits of the city of Claremore only. If you live outside the city limits, you should direct your questions to the Rogers County Planning Commission at (918) 341-0486 or visit this website. |
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The planning staff, on behalf of the City of Claremore, is responsible for upholding the current Codes and Ordinances fairly and evenly among all citizens. Codes and Ordinances must change as our City continues to grow and as state and federal laws mandate. Often, any conditions that existed before the passage of a new ordinance are legal non-conforming uses, commonly referred to as “grandfathered” uses. Alternatively, your neighbor may not have followed the proper permitting procedures leaving staff unaware of a violation. If that is the case, the Claremore Code Enforcement can address this problem. |
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The Planning and Zoning division directs proposed development and growth in Claremore through existing Codes and Ordinances such as the Comprehensive Plan, Subdivision Regulations and City Codes and Ordinances. We do not tell individuals or organizations what they can or can not locate in Claremore, but do advise them of zoning codes and other pertinent features that detail what can and can not be approved in certain areas of the city. |
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Business recruiting is handled by CIEDA. Often developers must remain secretive as business deals are being closed and the planning staff may remain unaware or be asked not to publicize potential projects. If you have specific questions about a location we are able to address those with the information we have in our public records. For more information, visit CIEDA's website. |
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Any work that involves using one of the trades (plumbing, mechanical, electrical, etc.) to complete the job requires a permit. Any interior remodel job that does not involve the trades does not require a permit. |
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The fees are based on the individual structure and typically range from $5 to $100. The fees handled through Development Services can be found in the City Code of Ordinances in Chapter 150. |
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Claremore shares many similarities to its neighboring communities; however, a close comparison will highlight a number of differences. Each community is able to set its own Codes and Regulations that are unique to that community (within the confines of state regulations). Codes and Regulations are adopted at public City Council meetings where citizens are allowed to voice any concerns. |
Police
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Driving records are maintained by the Oklahoma Department of Public Safety. To obtain a certified copy of your driving record contact DPS at (918) 296-5800. Non-certified copies of your driving record may be obtained at your local tag agency. Oklahoma DPS website |
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Contact the Records Division at (918) 341-1212 or come by the Police Department at 200 W. First St. during business hours 8:00 am - 4:00 pm. |
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No, however, the Claremore Police will assist you in obtaining the services necessary, such as a certified locksmith, to unlock your vehicle. |
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Yes, any person operating a bicycle shall obey the instructions of official traffic-control signals, signs and other control devices applicable to vehicles unless otherwise directed by a police officer. |
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Claremore city ordinance states that bicycles in use at night-time shall be equipped with a lamp on the front which shall emit a white light visible from a distance of at least 500 feet to the front. |
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Handicap Parking Permit applications can be obtained at the Claremore Police Department, 200 W. First St. during regular business hours. |
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The Claremore Police Department is located at 200 W. First St. An officer is available to assist you at the Police Department 24 hours a day, seven days a week. |
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Claremore has curfews in place for juveniles to help keep them safe. The curfew hours on Sunday-Thursday are 11:00 pm - 4:00 am. The curfew hours on Friday and Saturday are 1:30 am - 4:00 am. Exclusions include going to or from work, school function, church function or an official errand for a parent or guardian. |
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Yes, Oklahoma law states that it is the driver's responsibility to see that child passengers are properly restrained. For More Information |
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There are four steps to remember when choosing a child safety seat. 1. Infants should be in rear-facing infant or convertible seats from birth to at least one year and 20 pounds. 2. Toddlers should be in forward-facing car seats or convertible seats from at least one year and 20 lbs to around four years and 40 pounds. 3. Booster seats are for children between four and eight years old and 40-80 pounds. (Height and weight limits vary for different seat manufacturers, so always check the seat instructions and vehicle owners manual). 4. Seat belts should be worn by all children and adults taller than 4'9" and more than 70-80 pounds. View infant/child car seats |
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NHTSA recommends that child safety seats be replaced following a moderate or severe crash in order to ensure a continued high level of crash protection for child passengers. NHTSA recommends that child safety seats do not automatically need to be replaced following a minor crash. Minor crashes are those that meet ALL of the following criteria: The vehicle was able to be driven away from the crash site; The vehicle door nearest the safety seat was undamaged; There were no injuries to any of the vehicle occupants; The air bags (if present) did not deploy; AND There is no visible damage to the safety seat. Clarifying the need for child seat replacement will reduce the number of children unnecessarily riding without a child safety seat while a replacement seat is being acquired, and the number of children who will have to ride without a child seat if a seat were discarded and not replaced. The clarification will also reduce the financial burden of unnecessary replacement. For more information... |
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You can contact both the Claremore Police Department and the Claremore Fire Department. Officials from either department will be happy to assist you in selecting or installing the proper car seat for your child. |
Rec Center
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No, daily passes are available for all activities at the Rec Center. Call (918) 341-4156 or see rates and fees for more information. Rates and Fees |
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- Monday - Friday, 5:00 am - 10:00 pm
- Saturday - Sunday, 8:00 am - 8:00 pm
- Pool opens daily at noon for non-members
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Prices are different for members and non members. Senior citizens receive a discount on their membership fees. See rates and fees for more information. Rates and Fees |
Stormwater
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A watershed is an area that drains to a common waterway, such as a tributary, stream, creek, lake, river and ultimately the ocean. Claremore’s watersheds are Cat Creek, Dog Creek, Claremore Lake and the Verdigris River. |
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Stormwater occurs naturally when it rains or snows. Water flowing off your yard, sidewalk or street flows down to the curb and into the nearest storm drain or ditch. From there, it flows into the vast network of underground pipes and tunnels that make up the storm drain system and is carried to Cat Creek or Dog Creek. Contrary to popular belief, stormwater runoff does not go to the Wastewater Treatment Plant. |
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As stormwater runs off of rooftops and lawns and down driveways and streets, it picks up pollutants and debris. In developed areas where much of the land surface is covered by buildings and pavement, water cannot soak into the ground. As a result, the stormwater flows over these impervious surfaces and picks up many toxic chemicals from motor oil, lead from auto exhaust, and zinc from roof drains and tires. Stormwater may also contain fertilizer, pesticides, leaves and grass clippings, sediment, bacteria, viruses, and other disease-causing microorganisms can abound in storm water that carries pet waste and litter. These chemicals may kill or impair the health of aquatic life. They make waterways unsafe for swimming and other types of water recreation. |
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Non-point source pollution is polluted stormwater runoff that cannot be traced to a single source. |
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The City of Claremore can only maintain creeks or streams on public property. It is the responsibility of the home or business owner to maintain creeks or streams on private property. |
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If you see debris accumulating in a creek that could cause a blockage of water flow, please call the Public Infrastructure Department at (918) 341-0133. |
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If you notice a foreign substance flowing (especially motor oil or antifreeze) into a storm drain inlet or see someone pouring something into a storm sewer, please call the Public Infrastructure Department at (918) 341-0133. |
Streets
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If it is during normal business hours, call (918) 341-0133. If it is after hours or on a weekend or holiday, call police dispatch at (918) 341-1212. |
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If it is during normal business hours, call (918) 341-0133. In case of emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212. |
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The Oklahoma Department of Transportation maintains driving surfaces on all State Highways in the city limits. Call the ODOT Highway Maintenance Department at (918) 341-2123 to report a pothole or other problems on State Highways 20, 66, and 88. |
Water and Sewer
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If it is during normal business hours, call (918) 341-0456 to schedule a disconnection. If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212. |
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Flush out your hot water tank. When flushing your water heater there is danger of being scalded. Be careful and keep children and pets away during the procedure. |
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Remove the screen filter on your faucet, thoroughly clean it out and put it back on. |
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Call (918) 341-2317 to schedule a flow test on the service line. |
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Call (918) 341-2317 to have the city come out and determine where the problem is located. If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212. |
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It is the antenna to the automated meter that allows the meter to be read from a truck-mounted device. If you notice that this disc is broken or missing, please call the Utility office at (918) 341-0456. |
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This is a flushing process that is done on a routine basis to ensure water quality. |
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You should not try to shut you water off at the meter can. What is inside the water meter can is City of Claremore property. Call (918) 341-2317 if you need to have your water turned off. If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212. |
Water Filtration
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Raw water quality affects the treatability of our drinking water. Sometimes during floods or extremely hot weather, taste and odor causing compounds are present in our source water which conventional treatment will not remove. During these times additional treatment methods are used to enhance treatment. Taste and odor do not affect the safety of our drinking water. |
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This is your personal preference, if you choose to have a filter or additional treatment device on your side of the meter, be certain to have it installed by a licensed plumber and maintain it according to manufacturer specifications. |
Water Reclamation
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We treat the filters with the maximum amount of chemicals allowed by the Department of Environmental Quality, keep the grass trimmed low and routinely clean all external fixtures. In addition to working to keep the plant clean, we have lined the fence surrounding the treatment plant with a fine mesh to keep the flies from migrating and planted a line of fast-growing Evergreen trees to serve as a buffer between the treatment plant and the nearby neighborhood. |
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It depends upon several factors which affect the functions of the plant. Excessive flow, draining of stormwater collection basins or episodes of toxic influent such as oil can upset the normal functions of the plant which results in odors. |
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