The City of Claremore has implemented the following measures to address the COVID-19 pandemic:
May 26, 2020
4:15pm - COVID-19 Pandemic Payment Plan:
The City of Claremore has a payment plan available for utility customers to help mitigate the financial impact of COVID-19. Residents who are experiencing financial hardship can enroll in this program by visiting the City of Claremore Utility office at 104 South Muskogee Avenue. To avoid an interruption in services, customers must sign up no later than June 1, 2020 to make the down payment, sign and file the agreement. Credit card fees will continue to be waived until further notice.
More information on the program is available here: Payment Plan Information.
May 14, 2020
4:30pm - The City of Claremore announced, that effective April 24, 2020, it would adopt Oklahoma’s three-phased approach to reopen as described in Oklahoma’s OURS plan. According to the Governor’s announcement today, Phase 2 of the opening will begin tomorrow. On May 15, 2020, the following activities may resume
- Organized sports activities can reopen and operate under proper social distancing and sanitation protocols
- Bars can operate with diminished standing-room occupancy, where applicable and appropriate, and under social distancing and sanitation protocols.
- Funerals and weddings can resume under social distancing protocols
- Children’s nursery areas in places of worship can reopen
Individuals over the age of 65 or part of a vulnerable population should continue following safer-at-home guidelines. Visits to Senior Care Facilities and Hospitals are still prohibited.
All citizens are encouraged to maintain social distancing from others when in public and avoid socializing in groups that do not readily allow for appropriate social distancing.
If Oklahoma’s hospital and incident rates remain manageable for 14 days, the State will move to Phase 3.
The latest health information can be found at https://coronavirus.health.ok.gov and information on the Governor’s actions can be found at https://coronavirus.health.ok.gov/governors-actions
May 7, 2020
9:35pm - The Claremore Parks and Recreation department has provided an update on facilities currently open and planned re-openings. Update Link
May 1, 2020
8:05am -The City of Claremore will reopen City Hall on Friday, May 1st. We are pleased to reopen our lobbies to our citizens; however, the City will set a cautious example by strictly following public health guidelines and procedures. When possible, please continue to conduct business via phone, online or drive-thru. Although our lobbies will be open, restrictions may apply to the number of citizens allowed in at one time.
Thank you for your patience as we work through this new process to protect our employees and citizens.
April 23, 2020
4:05pm - The City of Claremore has revised its COVID-19 emergency management order in response to updated executive orders issued by the Governor of Oklahoma. Updated Order
Beginning April 24, 2020, the City will adopt the state’s three-phased approach to reopen Oklahoma as described in Oklahoma’s OURS plan. The new emergency management order is effective immediately and replaces previous orders. The City adopts current guidelines and will incorporate any future executive orders or guidelines issued by the Governor of Oklahoma regarding COVID-19.
According to the Governor’s press release issued on April 22, 2020, Oklahoma’s reopening plan will occur as follow:
Phase 1 Guidance includes:
- Elderly and vulnerable Oklahomans should continue to follow the safer-at-home guidelines.
- Oklahomans should continue to maximize their physical distance from others when in public, avoid socializing in groups or facilities that do not allow for appropriate physical distancing, and minimize non-essential travel.
- Employers should create plans to allow employees to return to work in phases, close common areas or enforce social distancing protocols, minimize non-essential travel and honor requests of employees who are part of a vulnerable population for special accommodations.
- Starting on April 24, personal care businesses can reopen for appointments only if they adhere to strict sanitation protocols and are in communities that do not have more restrictions in place. This includes: hair salons, barber shops, spas, nail salons, and pet groomers. These businesses must maintain distance between customers and encourage customers to wait in their car until it is time for their appointment to avoid congestion in the lobbies or entrances.
- Starting on April 24, State parks and outdoor recreation areas can be reopened.
- Grocery stores should continue to maintain special hours for vulnerable populations.
- Starting on May 1, restaurant dining rooms, movie theaters, gyms and sporting venues can re-open statewide if they adhere to strict social distancing and sanitation protocols.
- Starting on May 1, places of worship can reopen for in-person meetings or worship, if they leave every other row or pew open and adhere to CDC-recommended social distancing and sanitation protocols, plus the recommended guidelines from the Oklahoma Department of Commerce.
- Starting on May 1, tattoo parlors can reopen for appointments only and must adhere to sanitation protocols and social distancing protocols for distancing between customers and visitors.
- During Phase 1, visits to senior living facilities and hospitals are prohibited and bars, schools, organized sporting events and camps should remain closed until further notice.
If Oklahoma’s hospital and incident rates remain manageable for 14 days, the State will move to Phase 2.
The Governor also updated guidelines for Essential Businesses, and more information can be found at https://www.okcommerce.gov/wp-content/uploads/Oklahoma-Essential-Industries-List.pdf. Non-essential businesses are currently permitted to reopen May 1, 2020.
The latest health information can be found at https://coronavirus.health.ok.gov.
April 21, 2020
3:30pm - On April 20, 2020, Governor Stitt amended the Executive Order on Oklahoma’s COVID-19 response to include the following updates:
- Elective surgeries can resume on April 24, 2020 per guidelines set forth in the amended Executive Memorandum. https://www.sos.ok.gov/documents/executive/1935.pdf
- All minor medical procedures and non-emergency dental procedures such as outpatient surgeries or procedures for non life-threatening illnesses may resume May 1.
- The closure of non-essential businesses expires April 30, 2020.
- The Stay at Home order for vulnerable populations and the prohibition of visits to nursing homes, long-term care facilities and retirement homes has been extended 30 days and now expires May 21, 2020.
We will keep you apprised of changes, including updated guidance from the Governor’s office.
April 19, 2020
7:45pm - In accordance with Oklahoma’s Executive Order to limit public gatherings to stop the spread of COVID-19, the Claremore City Council meeting on April 20, 2020 at 6 p.m. will be conducted by videoconference. All participants will join remotely and members of the public may attend the meeting on our Facebook page. The agenda for the meeting may be found at the link below.
Citizens wishing to participate in “Call to the Public” should leave a voice message at 918-283-8207 or email email@example.com by noon on April 20, 2020. Public comments must contain the sender’s name and comments will be limited to 3 minutes.
Just a reminder, that due to requirements of the Public Open Meeting Act, the City Council will be unable to respond to comments made during the live cast. 4-20-2020 Meeting Agenda
April 10, 2020
1:05pm -Here is a link to our updated list of Frequently Asked Questions regarding Claremore’s Stay at Home order. FAQ link.
April 6, 2020
3:45pm - We have received questions from community members regarding church and wanted to clarify the City’s policy related to the Stay At Home order. Faith-based services that are provided through streaming or other technology have been declared essential by Governor Stitt’s Amended Executive Memorandum 2020-01 and may continue to hold services in that format. Some churches are also planning Easter drive-in services in their parking lots. The City of Claremore will not interfere with religious practices, but individuals should stay in their vehicles and churches should follow the physical distancing guidelines to protect themselves and others. #StayAtHome #KeepClaremoreSafe #COVID19
April 5, 2020
2:55pm - In light of the anticipated rapid spread of COVID-19 cases in Oklahoma, the City of Claremore is issuing a Stay at Home order for all residents, regardless of age. It prohibits all public events, private events and social gatherings outside of a family or living unit. The order begins April 6, 2020 at 8 a.m. and extends through April 30, 2020. Here are links to the press release, revised Stay at Home order and a graphic that provides guidelines for approved activity. #StayAtHome
April 2, 2020
3:50pm - In accordance with Oklahoma’s Executive Order to limit public gatherings to stop the spread of COVID-19, the Claremore City Council meeting on April 6, 2020 at 6 p.m. will be conducted by videoconference. All participants will join remotely and members of the public may attend the meeting on our Facebook page at https://www.facebook.com/ClaremoreCity/
Citizens wishing to participate in “Call to the Public” should leave a voice message at 918-283-8207 or email firstname.lastname@example.org by noon on April 6, 2020. Public comments must contain the sender’s name and comments will be limited to 3 minutes.
Just a reminder, that due to requirements of the Public Open Meeting Act, the City Council will be unable to respond to comments made during the live cast.
March 30, 2020
3:30pm - In response to new measures to mitigate the community spread of COVID-19, the City of Claremore is temporarily closing the public lobbies for the Utility and City Clerk offices. Police and Fire department lobbies also remain closed to public access. Customers may use the following methods for payments:
- Online and phone payments are encouraged and convenience fees are being waived. Call (918) 341-0456 for phone payments and visit https://www.municipalonlinepayments.com/claremoreok to pay online.
- Three dropboxes are located at Claremore City Hall (104 S. Muskogee) in the parking lot, just past the drive-through window and on the east end of the City Clerk’s building. Please note whether the payment is for the Utility department or City Clerk’s office.
- Cash payments can be received through the Utility drive-through located at City Hall.
- For customers who need to establish new service or stop service, please contact 918-341-0456 to make an appointment.
Additionally, the City is suspending garage sales until further notice.
Thank you for your continued patience as we seek effective ways to stop the spread of this virus for the safety of our citizens and employees.
3:15pm - The City of Claremore updated its Emergency Management Order to reflect the City’s compliance with the Governor’s “Safer at Home” Executive Order for counties with a confirmed COVID-19 case. Emergency Management Order. The Emergency Management proclamation has also been extended to coincide with the timeframe of the Governor’s Executive Order. Emergency Proclamation
3:10pm - The City of Claremore announces additional public safety measures by the Claremore Police Department and Claremore Fire Department to help keep citizens, officers and firefighters safe and minimize the community spread of COVID-19. Public Safety Press Release
March 29, 2020
4:15pm - On March 29, 2020 there was a confirmed COVID-19 case in Rogers County, requiring the county to comply with Governor Kevin Stitt’s "Safer at Home" executive order that calls for non-essential businesses in counties with COVID-19 cases to temporarily suspend services. The measures will go into effect immediately through April 16, 2020.
“We understood that Rogers County would not be immune to the spread of COVID-19, which is why Claremore implemented emergency measures on March 24, 2020 designed to restrict community spread of the virus,” said Jim Thomas, Claremore City Manager. “It is important that all citizens and businesses comply with the Safer at Home order as the most important method to keep our community safe.”
The City of Claremore is in the process of revising its Emergency Management Order to reflect the Governor’s Executive Order.
An updated Frequently Asked Questions document is available here: Updated FAQ.
March 26, 2020
11:30am - Governor Stitt recently issued an executive order in response to COVID-19. The “Safer at Home” order requires the implementation of additional measures in counties where a positive COVID-19 case has been recorded. Currently, Rogers County does not have a positive COVID-19 case and citizens should refer to Claremore’s current Emergency Management Order, which went into effect on March 24. Here is an FAQ that addresses the most commonly asked questions about Claremore’s policies and response. COVID-19 FAQ
10:20am - A note from City Manager Jim Thomas for those interested in participating in a Day of Prayer with their families on Sunday, March 29 at 10 a.m. Day of Prayer Letter
March 24, 2020
2:30pm- The City of Claremore’s Emergency Management order goes into effect at 9 p.m. today. The attached document addresses Frequently Asked Questions.
March 23, 2020
7:00 pm- The City of Claremore approved an amended Emergency Management Ordinance in response to the COVID-19 virus and subsequently issued the following Emergency Management Order to reduce the potential of community spread and transmission of the COVID-19 virus. This order is effective March 24, 2020 at 9 p.m. and will remain in effect until 8 a.m. on April 17, 2020 unless revised, rescinded or amended. These closures and adjustments are in addition to the previously announced suspended services.
- Places offering food and beverage for on-site public consumption, such as restaurants, food courts, coffeehouses, are restricted to curbside, drive-thru, take-out and delivery services. This excludes institutional cafeterias such as hospitals, childcare facilities and crisis shelters.
- Commercial establishments and places of public accommodation that offer recreational and entertainment services will close. These include:
- Bars, taverns, brew pubs, breweries, microbreweries, distilleries, wineries, tasting rooms, clubs, and other places of public accommodation offering alcoholic beverages for on-premises consumption
- Theaters, cinemas, indoor and outdoor performance venues, and museums.
- Gymnasiums, fitness centers, recreation centers, indoor sports facilities, indoor exercise facilities, exercise studios, and similar facilities.
- Amusement parks, arcades, bingo halls, bowling alleys, indoor climbing facilities, skating rinks, trampoline parks, and other similar recreational or entertainment facilities.
- Tattoo shops, massage therapist, barber shops, haircut and styling shops, spas, and nail salons may operate only under the following conditions: by-appointment-only with no walk-in customers; appointments may not be scheduled and held within 15 minutes of the preceding appointment; clients may not bring any other person, including children, into the facility during an appointment; and workstations must have a minimum of six feet of space from adjoining workstations to promote social distancing.
- The public and businesses should follow the Centers for Disease Control, White House and Oklahoma State Department of Health guidelines for social distancing and limiting gatherings of more than 10 people.
Places of public accommodation, such as grocery stores, pharmacies, health care facilities and food pantries shall remain open. Additionally, employees, contractors, vendors and suppliers are not prohibited from entering, exiting, using or occupying the commercial establishment or public accommodation in their professional capacity.
We appreciate the community’s commitment to stopping the spread of this virus. We recognize and regret the impact to small business and we encourage citizens to continue to shop local. Businesses affected by closures may seek relief through the Small Business Administration: https://www.sba.gov/disaster-assistance/coronavirus-covid-19
6:00 pm- The Claremore City Council will hold a special meeting to review and possibly amend the emergency management ordinances to give the City the ability to implement additional measures as needed in response to the COVID-19 pandemic.
The meeting will be live streamed on the City of Claremore’s Facebook page: http://www.facebook.com/ClaremoreCity
5:00 pm- As of 5 pm this evening, the Claremore Recreation Center and the Claremore Community Center will be closed to the public at least for 30 days to reduce the potential spread and transmission of the virus.
March 20, 2020
Effective today the City is encouraging all utility payments to be made online or over-the-phone. The convenience fee for these payments will be waived effective on March 20 and last through April 30, at which time the situation will be re-evaluated. Additionally, any late fees accrued from March 20 through April 30 will be waived. Payment will be expected on any late fees accrued prior to March 20. Call (918) 341-0456 for phone payments and visit https://www.municipalonlinepayments.com/claremoreok to pay online.
March 18, 2020
A disaster emergency proclamation was declared to expand the City’s ability to address the evolving situation and institute new measures as needed. This is a required step in the activation of the emergency management system at the local level.
March 17, 2020
The City of Claremore temporarily suspended shut-off orders for nonpayment of utilities. The City will re-evaluate this suspension in 30 days. Utility customers should continue to pay their bills, as customers will be responsible for any charges accrued during the moratorium.
March 16, 2020
The City of Claremore suspended or reduced a number of programs for the next 30 days, including:
- The Expo suspended all scheduled events.
- The Senior Center is closed. Seniors may place a meal order by 11:30 am and pick up a lunch-to-to from 12pm-1pm
- Community Center - No gatherings will be allowed for groups in excess of 50 people.
- Library – The Will Rogers Library is currently closed. The staff continues to work manning phones, handling social media, and assisting patrons with digital resources. All late library fees will be suspended for the next 30 days.
- Claremore Rec Center – There is no child care available or organized classes for the next 30 days. No more than 50 people will be allowed within the Rec Center at one time.
- Municipal/Traffic Court has been canceled for the next 30 days. Court dates falling in these dates will be rescheduled to April 16 and later.
- The Citizens Police Academy is currently suspended and will be reevaluated in 4 weeks.